Responsible Gaming

Gaming Should Be Entertainment

Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and set a budget before you start playing.

Remember: the house always has an advantage. Outcomes are determined by chance, and there are no guaranteed ways to win.

Age Verification

You must be 18 years of age or older to gamble in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity from any player.

If you are under 18, gambling is illegal and can cause serious harm to your development and future.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Gambling with money needed for essentials (rent, food, bills)
• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activity or lying about the amount you gamble
• Feeling anxious or irritable when not gambling
• Gambling for longer periods than intended
• Neglecting family, work, or other responsibilities due to gambling
• Borrowing money to fund gambling
• Being unable to stop or cut back on gambling despite wanting to
• Experiencing relationship problems due to gambling
• Using gambling to escape problems or negative emotions

Self-Help Tools & Controls

Most responsible gambling operators provide tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a specified period
• Session Time Limits: Receive reminders or automatic logout after a set period of gambling
• Reality Checks: Regular pop-up reminders during play showing your session duration and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling with a specific operator

Please use these tools if you feel your gambling is becoming problematic.

Support Organisations

If you or someone you know is struggling with problem gambling, help is available:

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24 hours)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous – Support group meetings across the UK
  www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and support for problem gambling

Need Help?

If you think you may have a gambling problem, please reach out for help today. Problem gambling is treatable, and support is available 24/7.

Contact GamCare or GamStop now. There is no shame in seeking help – many people have successfully overcome gambling problems with professional support.